Small Business Relationship Manager

Lakeland Credit Union is hiring a Small Business Relationship Manager (Business Advisor) in Cold Lake, Alberta.

Lakeland Credit Union is a provider of financial products and services in the Lakeland area. We have been serving our members in Bonnyville, Cold Lake and surrounding rural communities for over 80 years. We believe in community, integrity, excellence, the co-operative system and our people.

What opportunity awaits?
We are looking for someone who is passionate about supporting our business members and providing advice that supports their financial well-being.

As our Small Business Relationship Manager, you will show aptitude as a trusted advisor by building and retaining member relationships through the sale of commercial credit and cash management solutions. This role will manage a designated portfolio of commercial small business member relationships. In addition, this role will promote and negotiate business-banking services to current and potential members. The Small Business Relationship Manager will proactively develop long-term, mutually profitable relationships with members, service partners and local markets to optimize business opportunities and referrals.


  • Proactively assess and anticipate member’s needs to identify solutions to meet those needs and the member’s broader business objectives
  • Manage a portfolio of commercial relationships including daily decisions, new credit requests, annual reviews, risk mitigation with a strong emphasis on business development and member retention
  • Work collaboratively with internal members to ensure all activities are in compliance with relevant legislation, regulations and policies and procedures to minimize errors and omissions


  • Minimum 3 years of business lending support experience
  • Post-secondary degree in Business or other relevant combined education and experience

Our total compensation package includes a comprehensive benefit package, matching retirement savings plan and employee financial services benefits.

*This successful candidate must be bondable and will be subject to a pre-employment background screening, including a criminal record and credit checks.

Does this sound like a great fit? Then we encourage you to apply today! You can forward your cover letter and resume to careers@lakelandcreditunion.com.

Thank you for your interest in Lakeland Credit Union however, only those applicants selected for an interview will be contacted.

Closing date: This posting will remain open until suitable candidate is identified.

For more information about Lakeland Credit Union please visit lakelandcreditunion.com.