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Jess O’Connor, People & Culture Advisor

Jess O’Connor can’t imagine going back into the office five days a week, she says over video chat as she lifts her four-month-old Brussels Griffon on her lap for a quick snuggle. Jess is a People & Culture Advisor at Alberta Central who joined the company a few months before the global pandemic hit.

“I am proud of the agility and resiliency of our employees, and proud of my team’s response,” says Jess. “Overall, the organization was so agile and willing to embrace the changes we had to make.”

Those changes included moving most employees to work from home. This meant finding new ways of supporting employees, like moving learning and development opportunities online. With previous training entirely in-person, Alberta Central shifted to a suite of apps and website subscriptions focused on health and wellness as well as professional development.

“I think that was really supportive for people,” Jess says.

Alberta Central also updated its flexible work policy, offering more options on flex time, flex schedule and flex place work arrangements. There were flexible options before, notes Jess, but they’ve been amped up and highlighted to let remote employees know they have these choices to help transition them back into an office or hybrid working environment.

That flexibility, combined with other advantages like a vacation purchase program, free gym membership and generous benefit package all led to Alberta Central being recognized as one of Alberta’s Top Employers for 2022. The annual competition recognizes Alberta employers that lead their industries in offering exceptional places to work.

Inside Alberta Central’s offices in The District


About Alberta Central

Alberta Central is the central banking facility, service bureau and trade association for Alberta’s credit unions. Our innovative products, services, thought leadership and advocacy on priority issues advance the collective voice of the credit union system as we work to increase awareness of the credit union difference.

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